Terms & Conditions

This website is operated by UXBOX Company Limited, 85 Le Van Huan, Phuong Tan Binh, Ho Chi Minh City, Vietnam, company number 0318496164.

By using this website you accept these terms. They apply to the website only. Design services are governed by the separate written agreement entered into with each client, which takes precedence in the event of any conflict.

The website describes our studio and the services we provide. Its content is for general information. It does not constitute an offer, a quotation, or professional advice, and should not be relied on without consulting us.

Prices shown are indicative starting points for a monthly subscription and are not a fixed price list. Timelines and availability are accurate at the time of publication and are subject to change.

You may view the website, link to it, and quote from it with attribution. You must not:

• Reproduce the website's design, code or content as your own.
• Attempt to disrupt, overload or gain unauthorized access to the website.
• Extract content at a volume that impairs the website for others.
• Use its content to develop a competing service.

The design, code, text and branding of this website are owned by us or licensed to us. Client names, logos and project work are the property of the respective clients and are shown with permission. Nothing on this website transfers any intellectual property right to you.

Open-source components remain subject to their own licenses.

Design services are provided on a monthly subscription. Each engagement begins with a written agreement setting out the monthly fee, what the subscription includes, and the notice required to end it. Prices shown on this website are starting points; the written agreement governs.

A subscription provides an agreed allocation of design capacity for each billing month. It is not a fixed scope of deliverables and does not guarantee that any particular piece of work will be completed within a given month. Unused capacity does not carry over unless the agreement states otherwise.

Subscriptions are billed monthly in advance and renew automatically until cancelled or paused. Payment falls due within the first seven days of each billing month. Where payment has not been received by then, we may suspend work until it is; suspension does not extend the billing month or alter the fee for it.

Either party may cancel by giving three weeks' written notice. Cancellation does not of itself entitle the client to a refund of fees paid for the current billing month. Refund requests are considered individually, and any refund is at our discretion.

A subscription may be paused by giving two weeks' written notice, for a maximum of two consecutive months. Paused months are charged at 25% of the monthly fee, which holds the client's place for the duration of the pause. No design capacity is provided during a pause.

Availability is limited. We may decline or delay the start of a subscription where we do not have capacity.

Ownership of deliverables produced during a billing month transfers to the client once the fee for that month has been paid in full. Work produced during a month for which payment has not been received remains our property until it is.

We may seek to publish work we have produced, and will agree the scope and timing of any publication with the client in advance.

Information disclosed to us while assessing a possible engagement is treated as confidential, whether or not a non-disclosure agreement is in place.

The website is provided on an “as is” basis. We do not warrant that it will be complete, accurate, or available without interruption. To the fullest extent permitted by law, we exclude liability for loss arising from use of the website, including loss of profit, loss of data and business interruption.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.

This website links to third-party sites, including client websites and our profiles on LinkedIn and Clutch. We do not control those sites and are not responsible for their content or their handling of your data. Their own terms and privacy policies apply.

These terms are governed by the relevant applicable law, and any dispute arising from them is subject to the courts of the relevant competent jurisdiction.

Questions about these terms may be sent to hello@uxbox.org. This version is dated 30 July 2026.